SHIPPING

Olfactory NYC offers free shipping on all orders over $100. Delivery times will vary depending on both the distance and the type of delivery selected at checkout. You will receive a tracking number upon shipment. At this time, we only ship within the United States. 

Orders typically ship out within 3 business days*. Please use the shipping estimate times at checkout as a guide but not a guarantee. Unfortunately the post office does not guarantee any order delivery times and so some orders may experience delays out of our control. If you have not received your package within 20 days of shipment please reach out at hello@olfactorynyc.com and we can file a claim on your behalf. We can do this up until 120 days after shipment, if you reach out after this time we will be unable to resolve the loss

If you need an order by a specific date please consider the express options at checkout

USPS often releases delivery notifications prematurely (very annoying, we know!). 90% of the time the order is one or two business days away